DANCEWEAR BY PATRICIA STRIVES ITS BEST TO DELIVERING ON TIME. HOWEVER, WE CANNOT COMMIT 100% TO SPECIFIC DATES. WE ARE NOT IN CONTROL OF SHIPPING COMPANIES AND POST OFFICES, AND ESPECIALLY DURING PEAK TIMES -SEPTEMBER THROUGH FEBRUARY - ORDERS COULD BE SLIGHTLY DELAYED.
PLEASE TRY TO ORDER YOUR COSTUME AT LEAST 2 MONTHS BEFORE THE PERFORMANCE DATE, IN ORDER TO BE SURE YOU WILL RECEIVE IT BEFORE YOUR EVENT.
Concerning costumes coming from overseas (Italy or Russia), Dancewear by Patricia is NOT responsible for eventual custom fees, for which the receiver is entirely responsible.
Thanks for your understanding!
ALL CANCELLATIONS RECEIVED MORE THAN 24 HOURS AFTER THE ORDER IS PLACED WILL BE SUBJECT TO A 10% CANCELLATION FEE.
RUSH FEES and SHIPPING FEES WILL NOT BE REFUNDED.
Returns of items, except custom made tutus, can be made only within 7 days from receipt. Customers will be responsible for shipping fees.
All Returns must be shipped to: Dancewear by Patricia, 1850 Charlesmont Drive, Apt 129, Indialantic, Fl 32903, U.S.A
WE DO NOT ACCEPT ANY RETURN ON CUSTOM MADE TUTUS NEITHER DO WE REFUND ANY USED OR WORN COSTUME.
Sales on discounted costumes or costumes in our SALES Collection are FINAL and we do not accept any returns or refund requests.
All refunds are for the merchandise price only (excluding shipping,handling and State taxes).
If the purchase was paid by check, money order, a refund check will be issued. If paid by credit card, the account will be credited. Note: If paid by third party ( PayPal), a refund will be issued and customer must place a new order for any replacement items. Rush fees will not be refunded.
If for any reason, you are not completely satisfied with your purchase, EXCLUDING CUSTOM MADE TUTUS, you may return it within 10 days. However, we must ask that you adhere to the following guidelines:
- Must be sent postage paid.
- Foot Wear and body wear must have all tags attached, not been worn and must be in clean, unwashed original condition.
- All items must be returned in the manufacturer's original packaging which must be in the same condition as when it was sent to you.
- When making a return, be sure to ship in a cardboard box.